Frequently Asked Questions
Will my dog's nails puncture the mat?
No! The mat is made from heavy-duty 0.45mm thick PVC that's specifically designed to resist scratches and punctures from dog nails. It's built tough to handle even the most enthusiastic diggers and players.
Does it work with a regular garden hose?
Yes! The mat connects to any standard garden hose. Simply attach it to the valve, turn on your tap, and you're ready to go.
How do I store it when not in use?
Just drain the water, wipe it down, and fold it flat for storage. The mat takes up minimal space, making it perfect for sheds, garages, or even under a bed.
Is it safe for puppies and small dogs?
Absolutely! The mat is made from BPA-free, non-toxic PVC that's completely safe for dogs of all ages. The shallow pool design ensures even small puppies can enjoy it safely with supervision.
Can kids use it too?
Yes! The Sprinkler Play Pool Mat is perfect for both pets and children. It's a fantastic way for kids and dogs to play together on hot days while staying cool and safe.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.



