Frequently Asked Questions
Is it just a straightener?
No – it can also smooth frizz, add soft waves, or give light curls with the right technique.
How long does the battery last?
You’ll get around 30 minutes of continuous use per charge – great for quick styling sessions.
What temperature should I use for my hair type?
It has three heat settings — 160°C for fine hair, 180°C for everyday styling, and 200°C for thick hair. Just pick the setting that matches your hair before you start.
Will it burn my scalp or fingers while I brush?
No – the bristles are anti-scald, so they protect your skin while the plates do the styling. You can brush close to the roots without worrying about burns.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.